©2015 Ascendtech.us - Ascendtech, Inc. All rights reserved.

All content included on this site, such as text, graphics, logos, button icons, images and audio clips, and the compilation of this content are the property of Ascendtech.us or its content suppliers and protected by U.S. and international copyright laws. The content on this site may be used as a shopping resource. Any other use, including the reproduction, modification, distribution, transmission, republication, display or performance, of the content on this site is strictly prohibited

Ascendtech.us and the Ascendtech.us Logo are service marks of Ascendtech.us - AscendTech, Inc. in the United States and other countries. Ascendtech.us's service marks may not be used in connection with any product or service that is not provided by Ascendtech.us, in any manner that is likely to cause confusion among customers, or in any manner that disparages or discredits Ascendtech.us.

All other trademarks and registered trademarks displayed on the site are the trademarks of their respective owners, and are not intended to imply any endorsement or affiliation between Ascendtech.us and these companies.

If you wish to license or make purchases of products or services described on Ascendtech.us site, you will be asked to supply certain information, including but not limited to credit card or other payment information. You agree that all information that you provide to Ascendtech.us will be accurate, complete and current. You agree to pay all charges incurred by authorized users of your account and credit card or other payment mechanism at the prices in effect when such charges are incurred. You will also be responsible for paying any applicable taxes, and shipping and handling charges relating to your purchases.

Due to the fast pace of the computer and consumer products industries, all prices are subject to change without notice. We make every effort to provide you the most accurate, up-to-the-minute information. Despite our best efforts, a small number of the items on our web site may be mis-priced.

In the event a product is listed at an incorrect price due to typographical, photographic, or technical error or error in pricing information received from our suppliers, Ascendtech.us shall have the right to refuse or cancel any orders placed for product listed at the incorrect price.

• If an item's correct price is lower than our stated price, we will charge the lower amount and ship you the item.
• If an item's correct price is higher than our stated price, we will cancel your order and notify you of the price error and order cancellation. You will, of course, have an opportunity to purchase the item at the correct price, if you so wish.

While we make every attempt to verify prices before charging your credit card, Ascendtech.us shall have the right to refuse or cancel any orders placed on mis-priced product whether or not the order has been confirmed and your credit card charged. If your credit card has already been charged for the purchase and your order is canceled, Ascendtech.us shall immediately issue a credit to your credit card account in the amount of the incorrect price.

Due to higher costs of maintaining inventory in our retail store location (Cleveland, OH) prices may be higher for over-the-counter purchases. The selling prices on the Ascendtech.us web site are intended only for online and mail-order purchases. Online and mail-order purchases must be shipped directly to the customer.

The advertisement of any product on this site does not constitute an offer to sell. Your order or your receipt of an electronic or other form of order confirmation does not signify our acceptance of your order, nor does it constitute confirmation of our offer to sell. Ascendtech.us reserves the right at any time after receipt of your order to accept or decline your order. Ascendtech.us reserves the right at any time after receipt of your order, without prior notice to you, to substitute any item ordered with different brand / model product with equal or greater value. Ascendtech.us reserves the right at any time after receipt of your order, without prior notice to you, supply less than the quantity you ordered of any item in accordance with our order limitation policy.

All orders placed must obtain pre-approval with an acceptable method of payment, as established by our credit department. We may require additional verifications or information before shipping any order. Please allow 12-48 hours for order processing for address verification.

Ascendtech.us reserved the right to cancel without liability any order by reason of any cause or causes beyond its control as aforesaid. Ascendtech.us reserves the right in its sole discretion to allocate among customers or potential customers, or defer or delay the shipment of any product which is in short supply.

Please fax to (440) 946-1101 or email to service@ascendtech.com for quotation. Please include the following information in your email or fax:

• Manufacturer's part number for the product
• Your Shipping Method
• Your Shipping Address

We will email or fax you a copy of your quotation within 24 hours after we receive your complete inquiry. We will only accept wire transfer in advance. Customer is responsible for all border duties and fees.

All of Ascendtech.us's products are guaranteed against defects for 30 days from the date of the invoice unless stated otherwise. All items under manufacturer's warranty must be registered and serviced through their warranty agreements. Ascendtech.us carries a mixture of new, used, surplus, and recertified products. Certain items listed may be OEM, Bulk, White Box or Retail based product. Typically the "OEM", "BULK" and "White Box" versions do not have the colorful retail packaging. "OEM", "BULK" and "White Box" versions usually include all necessary driver software or it is available for download from the manufacturer's Web site. They may not include the bundled games and/or other software and/or cabling and add-on equipment or adapters that the "Retail" versions have. "Retail" versions of products at Ascendtech.us usually are described as "Retail" or "Boxed" in the product description. If you are not clear as to whether the item you are purchasing is OEM, Bulk, White Box or retail based product, we ask that you do not make assumptions. Please contact our customer service department which will gladly advise you whether the item you are purchasing is OEM, Bulk, White Box or retail based product.

EXCEPT AS EXPRESSLY STATED HEREIN, ASCENDTECH, INC. ALSO KNOWN AS ASCENDTECH.US MAKES NO REPRESENTATIONS OR WARRANTIES, EITHER EXPRESS OR IMPLIED, OF ANY KIND WITH RESPECT TO PRODUCTS SOLD ON THE ASCENDTECH.US SITE. EXCEPT AS EXPRESSLY STATED HEREIN, ASCENDTECH, INC. ALSO KNOWN AS ASCENDTECH.US EXPRESSLY DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, OF ANY KIND WITH RESPECT TO PRODUCTS SOLD ON THIS SITE, INCLUDING BUT NOT LIMITED TO, MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. YOU AGREE THAT THE SOLE AND EXCLUSIVE MAXIMUM LIABILITY ARISING FROM ANY PRODUCT SOLD ON THE ASCENDTECH, INC. ALSO KNOWN AS ASCENDTECH.US SITE SHALL BE THE PRICE OF THE PRODUCT ORDERED. IN NO EVENT SHALL ASCENDTECH, INC. ALSO KNOWN AS ASCENDTECH.US, ITS DIRECTORS, OFFICERS, EMPLOYEES AND REPRESENTATIVES BE LIABLE FOR SPECIAL, INDIRECT, CONSEQUENTIAL, OR PUNITIVE DAMAGES RELATED TO PRODUCT SOLD.

THE ASCENDTECH.US WEB SITE AND THE MATERIALS THEREIN ARE PROVIDED "AS IS". ASCENDTECH, INC. ALSO KNOWN AS ASCENDTECH.US MAKES NO REPRESENTATIONS OR WARRANTIES, EITHER EXPRESS OR IMPLIED, OF ANY KIND WITH RESPECT TO THE ASCENDTECH.US SITE, ITS OPERATION, CONTENTS, INFORMATION, MATERIALS OR YEAR 2000 COMPLIANCE. ASCENDTECH, INC. ALSO KNOWN AS ASCENDTECH.US EXPRESSLY DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, OF ANY KIND WITH RESPECT TO THE SITE OR ITS USE, INCLUDING BUT NOT LIMITED TO MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. YOU AGREE THAT ASCENDTECH, INC. ALSO KNOWN AS ASCENDTECH.US, ITS DIRECTORS, OFFICERS, EMPLOYEES OR OTHER REPRESENTATIVES SHALL NOT BE LIABLE FOR DAMAGES ARISING FROM THE OPERATION, CONTENT OR USE OF THE ASCENDTECH.US SITE. YOU AGREE THAT THIS LIMITATION OF LIABILITY IS COMPREHENSIVE AND APPLIES TO ALL DAMAGES OF ANY KIND, INCLUDING WITHOUT LIMITATION DIRECT, INDIRECT, COMPENSATORY, SPECIAL, INCIDENTAL, PUNITIVE AND CONSEQUENTIAL DAMAGES. YOU AGREE NO CLASS ACTION, OR OTHER REPRESENTATIVE ACTION OR PRIVATE ATTORNEY GENERAL ACTION OR JOINDER OR CONSOLIDATION OF ANY CLAIM WITH A CLAIM OF ANOTHER PERSON OR CLASS OF CLAIMANTS SHALL BE ALLOWABLE. This agreement shall be construed under and in accordance with the laws of the state of Ohio, and all obligations of the Parties created in this Agreement are performable in Cuyahoga County, Ohio, United States of America.

Extended Warranties are offered on certain products by Ascendtech. If the customer chooses to purchase the extended warranty they must do so within 30 days of placing their order. Extended warranties are not offered after the original warranty has expired, which means that customer must register for extended warranty within 30 days of placing their order. For more information on purchasing extended warranty please contact the customer service department by email at service@ascendtech.com

Customer acknowledges that he or she has read the disclaimers and understands the same and agrees to be bound by its terms and conditions. If you do not agree to these terms and conditions, please do not use this site and please do not submit any orders for products or services.

Credit Cards - We accept all major credit cards including, Visa, MasterCard, American Express, and Discover. There is no surcharge for using your credit card to make purchases with Ascendtech.us Please be sure to provide your exact billing address and telephone number (the address and phone number your credit card bank has on file for you). Incorrect information may cause a delay in processing your order.

Money Orders, Cashier's Checks, Company Checks, & Personal Checks - Ascendtech.us accepts money orders, cashier's checks, personal checks, and company checks only by mail, and only in U.S. Dollars. Orders are processed upon receipt and approval of a personal and company check at our offices. For money orders or cashier's checks, please allow up to 5 banking days after receipt for clearance of funds before the order is processed. Ascendtech.us cannot guarantee the availability of a product by the time funds clear or payment is received. We will charge a $25 fee on all returned checks. Please see the full instructions below on how to pay using one of these methods.

Ascendtech.us operates an automated warehouse and distribution center to ensure that your order ships quickly and accurately. Ascendtech.us does not process and/or ship orders on Saturday, Sunday or Holidays. Due to shipper restrictions we cannot deliver to P.O. Boxes. All Shipments are subject to stock availability. Ascendtech.us's shipping and handling charges are based on total weight, and are calculated as determined by freight carriers servicing Ascendtech.us. Ascendtech.us does not guarantee estimated ship times included on the Ascendtech.us site, nor does Ascendtech.us guarantee any claims made by any carrier. While we do our best to have all express shipments shipped the same day, please allow up to 48 hours for order processing.

Free Shipping Policy - If an item is advertised with free shipping on Ascendtech.us website, free shipping applies only to the 48 continental states. Canada, APO, FPO, HI, AK, PR, and all other International shipments do not come with free shipping. For exact shipping quote please contact the sales department.

APO and FPO Shipments - Ascendtech.us is pleased to offer service to customers with APO and FPO addresses. All products are shipped via the U.S. Postal Service and must meet Postal Regulations for maximum weight, dimension, etc. Please contact our Sales Department for assistance.

All products are shipped at customer's risk, and Ascendtech.us's responsibility for damage to products ceases when the products are delivered to the carrier, to customer or to customer's agent at Ascendtech.us's facility, whichever occurs earlier.

Title to the products sold hereunder will be deemed to pass to customer upon delivery. Customer agrees, however, that Ascendtech.us retains a purchase money security interest in all products sold by Ascendtech.us to customer, and to all Ascendtech.us products now or hereafter acquired by customer and to any proceeds thereof, until the purchase price have been paid in full. Customer agrees to execute any financing statements or other documents as Ascendtech.us may request in order to protect Ascendtech.us's security interest.

Upon any default by customer hereunder, Ascendtech.us shall have all rights and remedies of a secured party under the Uniform Commercial Code, which rights and remedies shall be cumulative and not exclusive. In the event of customer's default in payment for the products, customer shall be responsible for all reasonable costs and expenses incurred by Ascendtech.us in collection of any sums owing by customer. Such reasonable costs and expenses shall include, but not be limited to, reasonable attorney's fees, collection fees and court costs.

Ascendtech.us shall not be liable for any failure or delay in the performance of orders or contracts, or in the delivery or shipments of products, or for any damages suffered by customer by reason of such failure or delay, when such failure is, directly or indirectly caused by, or in any manner arises from fires, floods, accidents, riots, acts of God, war, governmental interference or embargoes, strikes, labor difficulties, shortage of labor, fuel, power, materials, supplies or transportation, delays in deliveries by Ascendtech.us's suppliers or any other cause or causes (whether or not similar in nature to any of those herein before specified) beyond its control.

Ascendtech.us shall automatically charge and withhold the applicable sales tax for orders to be delivered to addresses within Ohio, unless the customer is tax exempt and provides the required tax exempt information to Ascendtech.us before ordering. Each customer shall be solely responsible for all sales taxes, or other taxes, on orders shipped to any other state. Current Ohio sales tax rate is 7.00%.

To return merchandise for credit or replacement, you need to obtain a Return Merchant Authorization number (RMA#). All returns must be in original packaging condition (product boxes, manuals, software, etc.) and require an RMA#. Packages without an RMA# will not be accepted. Returned shipments to Ascendtech.us with missing accessories, components, software, documentation or damaged product packaging boxes will not be processed. To obtain your RMA# please email support@ascendtech.com you may also contact Customer Support at 216-458-1101 for any questions or assistance. Please note RMA# can only be issued through email; we do not issue RMA# over the phone.

Returns must be received by Ascendtech.us within 30 days of the original invoice date. In the event of limited stock, replacement products may not be available immediately.

It is the client’s responsibility to arrange return shipping at their own expense back to Ascendtech.us return center. Ascendtech.us is not liable for any return shipping costs. We recommend that our customers use a popular shipping method such as UPS, Fedex or the U.S. Postal Service with good packaging (original packing preferred) and full insurance paid. The RMA# number that was issued to you should be clearly written on the top of the box and not covered by any labels.

All sales are final, absolutely no refunds on video gaming products (consoles, games, accessories, cables, etc.), software, recordable media, digital cameras, camcorders, printers, printer paper and accessories, ink and toner cartridges, car audio/video equipment, home audio/video equipment, mobile electronics equipment. If a customer orders a monitor, notebook, laptop, netboook, ultrabook, tablet or any device with an lcd or led panel which arrives with dead pixels, Ascendtech.us will only offer a replacement or refund for 6 or more dead pixels only unless stated otherwise. Notebooks, laptops, netbooks, ultrabooks, tablets which are sold as off lease used may show normal wear and tear scratches; may contain up to 6 dead pixels and the battery life span is unknown and is not guaranteed to hold a charge. If extended warranty is purchased for any off lease device such as but not limited to laptop, notebook, netbook, ultrabook or tablet the extended warranty shall only cover labor cost. Replacement parts on off lease used devices shall not be covered under extended warranty options. If customer purchases an extended warranty for parts orders or desktop computer orders the extended warranty shall cover both labor and replacement parts for as long as the extended warranty had been purchased for starting from invoice date. If the customer decides to cancel their order whether the order has been shipped or still being processed, Ascendtech.us shall have the right to charge 20% order cancellation fee. All related fees (shipping & return shipping fees) are NON-REFUNDABLE for all products in all cases. Shipments that are refused without authorization, or that are returned to us because the address was invalid, are subject to a restocking fee of 20% plus applicable shipping and handling fees. If a customer returns an order which was already shipped and was advertised with free shipping and/or shipping was included in the price; Ascendtech.us shall have the right to charge the customer for any shipping fee's incurred in shipping the item to the customer.

All return shipments should be sent to:

Ascendtech RMA Department
4772 East 355th St.
Willoughby Ohio 44094
RMA#: __________________

Ascendtech.us shall either repair or replace defective products during the warranty period provided that Ascendtech.us found the product to be defective. Ascendtech.us reserves the right to replace defective product with different brand.

Note: Before you ship the product(s) to Ascendtech.us, back up the data on the hard-disk drive(s) and any other storage device(s) in the product(s). Remove any removable media, such as diskettes or CDs. Ascendtech.us does not accept liability for lost data or software. If you have any questions, please call 216-458-1104 for technical assistance or email support@ascendtech.com.

Ascendtech.us has designed its online store to give you options concerning the privacy of your credit card information, name, address, e-mail and any other information you provide us. Ascendtech.us is committed to data security with respect to information collected on our site. In addition to the industry standard security measures available through your browser called SSL encryption, we have made a practice to call customers in the event of potential problem with your purchase. Also, you may always contact a sales representative over the telephone in case you don't want to provide your credit card information online please feel free to call our toll free sales line at 866-340-0111.

For protection of our Customers, we ship only to the verified billing address or authorized shipping address registered with the Customer's credit card issuer. Authorized shipping address can be obtained upon contact of the credit card issuer. Credit cart issuer registers alternative (shipping) address upon customer's authorization in addition to existing billing address for internet deliveries. Please call if you have any questions.

To register an alternative address (not the same as billing - for example your office or relative's place of residence), call the toll-free number on the back of your credit card for further assistance.

At Ascendtech.us we are committed to protecting your privacy online. Our Privacy Policy demonstrates our firm commitment to protecting the privacy of our customers. We use the information that we collect about our customers to fulfill product and service purchases and to create a more personalized online experience.

When you shop at Ascendtech.us, we collect transactional information, or Personally Identifiable Information, from you such as your name, telephone number, e-mail address, billing address, shipping address, credit card or other payment information and a password. Ascendtech.us does not sell or rent your transactional information to others. Ascendtech.us uses customer information only for the purposes of filling orders, contacting purchasers to inform them of their order status, sending promotional information, and enhancing the user experience.

Ascendtech.us will occasionally offer special contests and promotions. Notification of such contests and promotions are normally sent through the mail or by email. When you enter a contest or other promotion, we may ask you for additional information in order to administer the contest, notify winners and make the winners' list publicly available pursuant to certain states' laws. Your consent to such promotional use and disclosure of this information is a condition of your participation.

At Ascendtech.us you can be assured that your transactional information is secure, consistent with current industry standard SSL encryption technology. The importance of security for all transactional information associated with our customers is of utmost concern to us. Our secure servers protect the information using state of the art firewall technology. All customer transactional account information is kept on a secure server.

Ascendtech.us guarantees that every transaction that you make with us through our web site will be 100% safe. This means that you pay nothing if unauthorized charges are made to your card as a result of shopping at Ascendtech.us.

In the event of unauthorized use of your credit card, you must notify your credit card provider in accordance with its reporting rules and procedures.

We feel confident in making this guarantee because our secure server software (SSL) is the industry standard and among the best software available today for secure commerce transactions. It encrypts all of your personal data including credit card number, name, and address, so that it cannot be read as the information travels over the Internet. You can tell when you are protected by encryption - the lock or key at the bottom of your browser changes color or is no longer broken. To use this option, you must have a browser that supports SSL (ex. Microsoft Internet Explorer, AOL, or Netscape Navigator).

In addition to our encryption standards, your Ascendtech.us account information is password protected so that you and only you have access to this personal information. Please do not disclose this password to anyone. Also, remember to close your browser window when your transaction is complete as this will keep your account safe if you use your computer in a public place like an office or library. Ascendtech.us can not be held responsible if you disclose your account password to other individuals.